Custom Orders

Medical Monofilament is happy to accommodate custom orders. If you want to place a custom order, please review our custom terms before downloading and sending the M3 Custom Order Terms form to info@medicalmonofilament.com.

If this is an international order, please send us a request through our International Order Request page.

If you require assistance, please contact us through the form at the bottom of the page. One of our customer service representatives will contact you as soon as possible to personally assist you. The name and number of a contact person responsible for making decisions regarding custom orders must be provided.

1. We require a minimum order of 5,000 units. 2. The name and number of a contact person responsible for making decisions regarding custom orders must be provided.

3. Before a work order is issued, artwork must be approved and signed off by client and a 25% custom deposit or payment in full is required.

4. The Art Department requires up to a ten (10) working day turnaround time before the custom paper is delivered to M3.

5. Once the paper arrives at M3, the shipping date is determined by quantity ordered as well as ordered received prior to.

6. Incremental shipments for large orders to one location will be made unless other arrangements are established.

7. Shipping and handling charges will be added to the invoice unless M3 is provided with the customer’s preferred carrier and account number.

8. Payment in full must be received by Medical Monofilament before the custom order is shipped.

9. Custom monofilaments can be packaged in one of three ways: Monofilaments in Blister Packs, Monofilaments with Instruction Cards, or Monofilaments in Tyvek® Envelopes.

10. Artwork will be accepted in the following file types: MAC file, Jpeg, Quark, Illustrator, Tiff, EPS, Freehand, PageMaker or Photoshop image.

11. In order to comply with FDA guidelines of guaranteeing the 10-gram force range, Medical Monofilament has placed a one-year expiration date on all monofilaments.

12. While our Open PO offers customers the ability to order in bulk and obtain the best possible pricing, it is also important given the product’s expiration date.

13. Medical Monofilament is not responsible or liable for Art or Logos received for custom monofilaments and/or instruction cards that is copywrited, trademarked or registered.

14. Medical Monofilament reserves the right to showcase custom artwork on our website and other materials unless otherwise specified by the customer.

Inquiry Form – Custom Orders

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